Standard Terms And Conditions
HUNT ENGINEERING (U.K.) Ltd trading in the style HUNT ENGINEERING (the company), submits all quotations and price lists and accepts all orders subject to the following conditions of contract which apply to all contracts for goods supplied or work done by them or their employees to the exclusion of all other representations, conditions or warranties, express or implied.
The buyer agrees to execute and return any license agreements as may be required by the company in order to authorise the use of those licensable items. If the licensable item is to be resold this condition shall be enforced by the re-seller on the end customer.
Each order received by the company will be deemed to form a separate contract to which these conditions apply and any waiver or any act of non-enforcement or variation of these terms or part thereof shall not bind or prejudice the company in relation to any other contract.
The company reserves the right to re-issue its price list at any time, and to refuse to accept orders at a price other than at the price stated on the price list in force at the time of order.
The company reserves the right to vary the specification or withdraw from offer any of its products without prior warning.
The company reserves the right to refuse to accept any contract that is deemed to be contrary to the company's policies in force at the time.
All prices shown on the companys price list, or on quotations offered by them, are based upon the acceptance of these conditions. Any variation of these conditions requested by the buyer could result in changes in the offered pricing or refusal to supply.
All quoted pricing is in Pounds Sterling and is exclusive of VAT, and delivery. In addition to the invoiced value the buyer is liable for all import duty as may be applicable in the buyers location. If there is any documentation required for import formalities, whether or not for the purposes of duty assessment, the buyer shall make this clear at the time of order.
All delivery times offered by the company are to be treated as best estimates and no penalty can be accepted for non compliance with them. The standard estimation of delivery terms is 4 weeks or less from acceptance of order or resolution of any technical issues, whichever is the later.
Delivery shall be made by the company using a courier service of its choice. The cost of the delivery plus a nominal fee for administration will be added to the invoice issued. If multiple shipments are requested by the buyer, multiple delivery charges will be made. In the case of multiple deliveries separate invoices will be raised.
If requested at the time of ordering an alternative delivery service can be used, but only if account details are supplied to the company so that the delivery can be invoiced directly to the buyer by the delivery service.
The buyer accepts that any TBA scheduled orders not completed within twelve months from the date of acceptance of the original order, can be shipped and invoiced by the company in full at any time after completion of that twelve month period.
All shipments from the company are insured by them. If any goods received by the buyer are in an unsatisfactory condition, the following courses of action shall be taken.
If the outer packaging is visibly damaged, then the goods should not be accepted from the courier, or they should be signed for only after noting that the packaging has sustained damage.
If the goods are found to be damaged after unpacking, the company must be informed immediately.
Under no circumstances should the damaged goods be returned, unless expressly authorised by the company.
If the damage is not reported within 48 hours of receipt, the insurers of the company shall bear no liability.
Any returns made to the company for any reason, at any time shall be packaged in the original packaging, or its direct equivalent and must be adequately insured by the buyer.
Any equipment sent to the company for any purpose, including but not limited to equipment originally supplied by the company must be adequately insured by the buyer while on the premises of the company.
The company's terms of payment for all account holders is 30 days net month end in the bank account of the company. In all other cases payment is required in advance of delivery.
Any charges incurred in making the payment, either currency conversion or otherwise shall be paid by the buyer.
The company reserves the right to charge interest at a rate of 2% above the base rate of Barclays Bank PLC on any overdue accounts.
The company offer a dedicated technical support telephone line, and an email address. Also it will accept faxed support queries.
Technical support will be given free of charge for 12 months from the date of invoice, for queries regarding the use of the products in the system configuration for which they were sold. Features not documented in the user manual or a written offer of the company will not be supported. Interfacing with other products other than those that are pre-approved by the company as compatible will not be supported. If the development tools and system hardware is demonstrably working, no support can be given with application level problems.
The company offers as part of a purchase contract 12 months warranty against parts and defective workmanship of hardware elements of a system. The basis of this warranty is that the fault be discussed with the company's technical support staff before any return is made. If it is agreed that a return for repair is necessary then the faulty item and any other component of the system as requested by those staff shall be returned carriage paid to the company. Insurance terms as discussed in the INSURANCE section will apply.
Returned goods will not be accepted by the company unless this has been expressly authorised.
After warranty repair goods will be returned to the buyer carriage paid by the company using their preferred method.
Faults incurred by abuse of the product (as defined by the company) is not covered by the warranty.
Attempted repair or alteration of the goods as supplied by the company, by another party immediately invalidates the warranty offered.
Under no circumstances will the company be liable for any incidental or consequential damage or expense of any kind, including, but not limited to, personal injuries and loss of profits arising in connection with any contract or with the use, abuse, unsafe use or inability to use the company's goods.
The company's maximum liability shall not exceed, and the customer's remedy is limited to, either i) repair or replacement of the defective part or product or at the company's option ii) return of the product and refund of the purchase price, and such remedy shall be the customer's entire and exclusive remedy.
Warranty of software written by the company shall be limited to 90 days warranty that the media is free from defects, and no warranty expressed or implied is given that the computer software will be free from error or will meet the specification requirements of the buyer.
The terms of any warranty offered by a third party whose software is supplied by the company will be honoured by the company exactly. No other warranty is offered by the company on these products.
Returns of faulty equipment after the warranty period has expired, shall be accompanied with a purchase order good for 200 pounds sterling to cover re-test and fault assessment charges. The company may at its discretion make a quotation for repair of the equipment or declare that the equipment is beyond repair. The customer's liability will not exceed the 200 pounds sterling unless a further purchase order for the repair is issued.
PASSING OF RISK AND TITLE
The passing of risk for any supply made by the company shall occur at the time of delivery. The title however shall not pass to the buyer until payment has been received in full by the company.
The buyer agrees to preserve the IPR of the company at all times, and that no contract for supply of goods involves loss of IPR by the company unless expressly offered as part of the contract by the company.
This agreement and performance of both parties shall be governed by English law.
Any disputes under any contract entered into by the company shall be settled in a court of the companys choice operating under English law, and the buyer agrees to attend any such proceedings. No action can be brought arising out of any contract more than 12 months after the completion of the contract.
The buyer shall indemnify the company against all claims made against the company by a third party in respect of the goods supplied by the company.
If any part of these terms and conditions is found to be illegal, void or unenforceable for any reason, then such clause or section shall be severable from the remaining clauses and sections of these terms and conditions which shall remain in force
WEEE – WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT.
The company will ensure that any end of life items received with prior arrangement, will be processed in the best available manner. The company should be informed that items are being sent and the shipment should be made at the expense of the customer to the company. This offer is limited to “Circuit boards” that have been supplied by the company and specifically excludes any associated computers, housings and power supplies that have been used with them. This applies to all Boards supplied by the company regardless of the date of supply. While this offer exceeds the legal requirements the company reserves the right to amend its policy without notice.
N.B. Hunt Engineering will only accept business based on our own Terms and Conditions.